Privacy Policy
Fresh Page Home Improvement PLLC
Effective Date: January 5, 2026
Fresh Page Home Improvement PLLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, or communicate with us.
Website: https://freshpagehomeimprovement.com
Contact Email: info@freshpagehi.com
1. Information We Collect
We may collect the following information when you interact with us:
- Name
- Phone number
- Email address
- Property or service address
- Project details, estimates, or service requests
- Photos or files you voluntarily submit
- Communication records (SMS messages, phone calls, emails, chat messages)
2. How We Collect Information
We collect information when you:
- Submit forms on our website
- Request an estimate, inspection, or service
- Contact us via phone, SMS, email, chat, or social media
- Submit lead forms through advertising platforms (such as Google or Facebook)
3. How We Use Your Information
We use your information to:
- Respond to inquiries and service requests
- Schedule inspections and appointments
- Provide home improvement and roofing services
- Send appointment confirmations, reminders, and service updates
- Send follow-up communications related to your request
- Send marketing or promotional messages only if you separately opt in
- Improve our services, operations, and customer experience
4. SMS Messaging & Consent
By providing your phone number and selecting the applicable consent checkbox(es) on our website forms, booking forms, or scheduling tools, you expressly consent to receive SMS text messages from Fresh Page Home Improvement PLLC.
SMS messages may include:
- Appointment confirmations
- Inspection scheduling
- Service reminders and updates
- Follow-ups related to your request
- Marketing or promotional messages only if separately consented to
Additional details:
- Message frequency may vary
- Message and data rates may apply
- Consent is not a condition of purchase
- You may opt out at any time by replying STOP
- For assistance, reply HELP or contact info@freshpagehi.com
5. Automated & AI-Assisted Communications
Fresh Page Home Improvement PLLC may use automated systems, artificial intelligence (AI), and AI-assisted technologies to communicate with customers. These communications may include automated or AI-assisted text messages and phone calls related to estimates, inspections, appointment scheduling, service updates, follow-ups, and — if separately opted in — marketing messages.
You may opt out of automated or AI-assisted SMS communications at any time by replying STOP. Opting out applies to all SMS communications, whether sent manually, automatically, or using AI-assisted systems.
6. Cookies & Tracking Technologies
We may use cookies and similar tracking technologies to:
- Enable website functionality
- Analyze website performance and traffic
- Support advertising and remarketing efforts
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Data Sharing
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers necessary to operate our business, including:
- CRM and scheduling platforms
- SMS, email, and communication service providers
- Analytics and advertising platforms
All service providers are contractually required to protect your information and use it only for authorized business purposes.
8. Mobile Information & SMS Data Use
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, CRM platforms, and messaging providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed to be 100% secure.
10. Data Retention
We retain personal information only as long as necessary to provide services, maintain records, and comply with legal requirements.
11. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To exercise your rights, contact info@freshpagehi.com.
12. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.